Telecom. Products
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General Products
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Telecom. Products
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The TRIS service system
designed by Thaimark performs computerized, reliable and fast response for
subscriber complaint and line repairing job tracking management for fix line
service provider. TRIS service system will significantly improve the efficiency
of trouble reporting service, human resource management, upgrading the
operation procedure to be computerized and automatic as well as reducing the
maintenance efforts. 
see
Picture
The TRIS system use the
Client-Server open computer architecture. The Oracle relational database
management software with the highly reliable UNIX server is adapted for
database server. In the meantime, a friendly graphical user interface
(GUI) is supported for multiple functional PC operator workstation to increase
the throughputs of processing telephone trouble inquiry of a subscriber.
The
operation of the subscriber complaint, trouble reporting and line testing
system consists of three major components
2.
TRIS database to store the subscriber basic information,cable information,
faulty history information and statistic
3.
The management procedures to handle the operations of complaint, testing,
trouble reporting and repairs
see Picture
Complaint
Center
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As the subscriber dials service access code followed the first 3
digit bad phone number for a complaint call and the call is routed to a
complaint center which according to 3 digit area code. The operator
retrieves the subscriber telephone information from the TRIS database ,active
the test equipment to test the phone line, and informs the subscriber
about the status of the phone. An appointment can be scheduled to repair the
line, if necessary.
TRIS Database Server:
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The main purpose of TRIS database server is to provide an on line
database system e of the subscriber's line information such as: subscriber's
address, cable location, fault status, complaint's time etc. It also
provides the capability of tracking of cabling information for subscriber line.
Operator on TRIS system can retrieve the most up-to-date cabling information .
The TRIS database server provided common interface to retrieve and manage
data for complaint center, line test department, and repair office.
The following points explicate the service
function of TRIS service system.
TRIS Processing telephone trouble inquiry of a subscriber:
After a subscriber is connected to TRIS and enters the number of the trouble telephone line, TRIS will provide two kinds of faulty inquiry processing, automatically voice guided faulty inquiry processing or TRIS will automatically inform the subscriber the current status of trouble line after processing
TRIS Calling the operator to help:
If a subscriber needs the assistance of an operator, TRIS will transfer the subscriber's call to operator. If no operator is available,the subscriber can leave a message to TRIS, which will be processed and responded by an operator later.TRIS Operator in the complaint center performs tests to verify the line conditions and report to the TRIS database.
TRIS Scheduling for Repairing the Telephone Trouble :
The TRIS system will send the job orders to responsible units to schedule for repairing the bad lines with bad line information for reference. The repair team will perform the field test and repair task.
The intelligent ACD (Auto Call Distribution) open switch( such as
Lucent G3, ALCATEL 6400, NEC etc.) is used to interface with PSTN netwoek
with E1/SS7 common signalling. The CT-Connect package from the Dialogic USA is
a computer telephony integration software for call control server capable of
connecting to Lucent ACD system which follow the TAPI, TSAPI standard. The
open-developing interactive voice response (IVR) service generator tool is
provided with GUI interface under the operating system Window NT for creating
TRIS call flow service. The powerful DSP (Digital Signal Process) voice/fax
module is equipped with open telecom platform for easy future expansion. TRIS
system provide an on line database management system with Oracle database
engine on Unix or Window NT host computer with Client/Sserver open architecture
to communicate with PCoperator work station. The database provides
different type of subscriber line information such as: Subscribers
address, cables location, faults status, complaint’s processing information,
etc. Its main function is to provide a fast access capability among the
complaint enter, line test information , measurement department, repair office
and exchange office.
TRIS routinely generates management and maintance following reports.
· Status of
subscriber · Complaint reason · Test
result
. Fault
location
· Fault phenomenon · Fault reason
· Redispatch
reason Unpair reason ·
Redispatch
After the line has been repaired, the craftperson
can request TRIS to verify the completion of the repair
The following
table is the summary of Thaimark TRIS service system: 
see
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AMC is an intelligent multi-functional PTT network service platform to support
telecom service provider to provide the enhanced network service like
changed telephone number announcing service, no-answered-call voice mail
service, fax-mail service, subscriber individual message service, and PTT
network common message trunk announcing service.
AMC is a changed telephone number announcing service to the numbers
which are not in use, and provides the subscribers with details of new
telephone/fax number, the new address change announcement, and automatic call
forwarding to the new telephone.
AMC no-answered-call voice mail service it will take messages for no
answered or busy phone calls. This service is able to increase fix line
telecom service provider first call complete rate and increase service
revenue.
AMC subscriber individual message service provide fix line
telecom subscribers with immediate fax and voice information to her bulk
customers. AMC may also serve as an information provider or business
corporation to provide their customers with value-added information, such as
financial investment information, sport event information, touring information,
and company product information etc. With this service, fix line service
provider is able to make big service revenue and her subscribers can also
benefit with easy telemarketing advantages.
AMC fax mail service provide the subscriber with a fax mailbox cabable
of receiving , storing and sending facsimiles.
AMC common announcing service allows fix line service provider network
department to provide network common messages such as line busy, block line
message to her subscribers.Thaimark AST common message announcing service can
fully link with PTT signaling no.7 to provide ISUP call set up event
interception like Normal event, Resource Unavailable, Service/Option not available
etc.
The AMC system proposed by Thaimark is a feature-rich intelligent
automatic voice/fax announcing service, common message announcing service,
subscriber individual message announcing service, voice/fax messaging service,
and digitized voice/fax information response service system by using the newest
computer telephone integration technology (CTI) to run on mature industrial
standard technologies including MVIP voice processing standards, multi-tasking
operating system, Relational Database Management, and by being equipped with
high reliability Industrial PC platform. In the meantime, a friendly
window-Graphic User Interface (GUI), and Thai screen layout/report printout are
also considered for operation to increase the throughput of administration
process.
Thaimark AMC system is scaleable. Operating systems can be easily
expanded according to fix line operator future needs. A central
announcement message management and information editing management in PTT
Network Department will be installed for storing and remote loading message
ability.
With Thaimark AMC system, the fix line operator is able to provide
millions of her subscribers a reliable, easy-operated, and fast-responded
multiple channels of digital E1 linked automatic telephone announcing
service, automatic information response service, and voice/fax messaging
service network. And with its open architecture design, many value-added
information and applications can be very easily built up for future expansion.
Functional
Specifications of Thaimark AMC
1. Signaling
a)
General
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Thaimark AMC interworks all the existing digital exchanges of, Seimens
EWSD, Ericsson AXE-10, NEC NEAX-61 and Alcatel e-10B.
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The system can support the following network interfaces and signaling interfaces
and shall be adopted to national versions of network and signaling requirement.
Ø 2 Mbit/sec interfaces (E1)
Ø Simplified Message Desk Interface (SMDI)
Ø DTMF
Ø MFC R2 signals
b)
ITU-T No. 7 Signaling System
The
system can support interworking with common channel signaling ITU-T No.7
Signaling (SS7). SS7 is the common channel signaling protocol used for call
handling ( call setup , caller ID/ class features , call routing ) and as the
basis of Intelligent Network.
Thaimark
AMC use Natural Microsystem USA to offer a comprehensive range of MVIP
compliant SS7 solutions, including lower level transport functions ( MTP1 -
Message Transfer Part 1 - through MTP3 ) and higher level functions including
SCCP ( Signaling Control Connection Part ), ISUP ( Integrated Service Digital
Network User Part ) and TCAP ( Transaction Capabilities Application Part ).
.
2. Multi-Language Support
Thaimark AMC can support at least two languages selections.
3. Announcement Service
3.1) Changed Number message announce
service
a) Changed Number Intercept
Announce and inform a
caller that the called number has been changed to new number by local language
and English 5 times.
If the calling party number
is a fax number, ThaimarkAMC system will inform the new fax number by local
language and English to the caller and can automatically transfer the fax
document to the subscribers.
b) Change Number Database
Capacity
Thaimark AMC System allow fix line operator
to install 500,000 changed number record capacity, Thaimark AMC system provide
online add, delete and update changed number utility with Window GUI
interface ,For PTT maintenance operator to easily maintain and management
changing number from color monitor and keyboard.Thaimark AMC also allow fix
line operator to remote maintence changing number database from central office
c) Changed Number Database
Structure Media
Thaimark AMC system
allow fix line operator to store changed number in hard disk with relational
database format and can batch update from floppy disk or backup or copy to
floppy disk
d) Changed Number Owner
Individual Message Announment
Thaimark AMC allow fix
line operator changed number owner to record personal own individual message
such as new address announment by local language and English or to keep by fax
format for new address announcement. AMC system will play or fax owner
individual message after announce the changed number , the individual message
announcement times is depend on system parameter set up
e) Changed Number Call
Forwarding Service
Thaimark AMC allows auto
call forwarding to the new telephone number for fix line subscriber.AMC
will forward the fax document to subscriber if the changed number is fax
number.
f)
Change Number Owner Message Update
Thaimark AMC allows
changed number owner to update or record owner voice or fax message such as new
address announcement from any Touch-Tone telephone or fax machine. The changed
number owner can call to changed number from PSTN and enter “ ** “ to enter
record owner message mode, after verify owner password , the changed number
owner can record or update the changed number easily and friendly
3.2) Individual Message Announcing Service
a) Individual Message
Interface
Thaimark AMC individual
message service provide fix line subscriber with immediate voice and fax
information to her bulk customers. The business corporation subscriber can
provide their customers with value-added information such as company product
information , financial investment information etc.
Thaimark AMC provide fix
line subscriber customer call to one specified virtual phone number or virtual
fax number to ask subscriber immediate
pre-recorded voice message information or pre-store fax document information
b) Individual Message
Database Capacity
Thaimark AMC individual
message service allow fix line operator to keep 100,000 individual message
either by voice or fax. The voice message for individual virtual phone owner
can record 60 second long and fax message for individual message owner can keep
5 A4 size document.
c) Individual voice/fax
message updates
Thaimark AMC allows
individual voice/fax message owner to update or record owner voice or fax
message from any Touch-Tone telephone or fax machine. The individual voice/fax
message owner can call to individual message virtual phone number from PSTN and
enter “ ** “ to enter update owner message mode , after verify the owner
password , the individual message owner can record or update the individual
message content easily and friendly
3.3) Common Message Announcing Service
a) Common Message
Announcing Service Interface
Thaimark AMC common
message announcing service fully link with fix line operator PSTN E1/R2
signaling network and E1/SS7 common channel signaling network
a-1) Common Message Announcing Service
with E1-SS7 CCS Network
Thaimark use Natural Microsystems USA
(NMS) TX Series SS7 platform which provides a powerful implementation of the
SS7 protocol stack.NMS provide MTP ( Message Transfer Part ) , SCCP ( Signaling
Control Connection Part ) , ISUP ( Integrated Service Digital Network
User Part ) and TCAP ( Translation Capabilities Application Part ).
Thaimark common message interface with
ISUP service layer call set up event ( message ) intercept , the ISUP
service layer provide cause indicator to identify the cause of call set
up failure , disconnect or rejected message.
The network event include normal event (
class 000 and 001 ), resource unavailable event ( class 010 ) , service/option
not available event ( class 011 ) , service/option not implemented ( class 100
) and invalid message event ( class 101 ).
The normal event include unassigned number
, no route to transit network , no route to destination , normal call clearing
, user busy ,
no user response , no answer , call
rejected , number changed, destination out of order , address incomplete
,normal unspecified.
The resource unavailable include no
circuit/channel available , network out of order , temporary failure ,switch
equipment congestion , requested circuit/channel unavailable , resource
unavailable unspecified
a-2 ) Common Message for Called number
intercept
Thaimark AMC can get calling number from
E1 R2 or E1-SS7 look up the relational database and the announce the pre-record
common
message such as line busy , block
line message etc. to the caller or fax the common announcing message to the
caller.
b ) Common Message Database Capacity
Thaimark AMC Common
Message Called number intercept function let fix line operator to keep 100
message either by voice or fax. The voice common message can record 60 seconds
and the fax common message can store 5 A4 fax document.
Thaimark AMC common message SS7 ISUP
service layer network event intercept. No need fix line operator to key in the
service data ,any event define in SS7 ITU-T ISUP service layer.Thaimark
NMS TX-SS7 platform can get event message package from CCS SS7 Network
and play the pre-record event voice message or fax pre-store event fax
document
4
) Virtual Mail Box Service
a) Virtual Mail Box
Interface
Thaimark AMC provide
virtual phone service for fix line subscriber , when caller call to subscriber
specified phone number, PTT PSTN will route this call to AMC system and
pass both calling number and called number , AST will look up the database find
the mail box owner service record , and ask caller for following mail box
service to select
A-1 ) Voice Mail Service
The caller will first
listen mail box owner greeting message or any message mail box owner want to
play to caller then the caller can leave message
A-2) Fax Voice Service
If caller select this
service, the AMC will automatically set to fax receive mode for handshaking
with caller fax machine with G3 protocol to receive the caller fax
mail document.,
A-3) Paging Notification Service
If caller select this
service, the AMC will announce the mailbox owner paging number for caller
reference or link to paging company terminal by lease line to pass caller
phone number to subscribers pager. The fix line operator should provide paging
terminal link between AMC and paging company
A-4) Call Forwarding Service.
If caller select this
service, Thaimark AMC will announce the subscriber contact phone number
or mobile phone number for caller. Thaimark AMC will automatically forward the
call to subscriber
A-5) Message Notification
Thaimark AMC will notify
the mail box owner for new leaving message either by pager or telephone,
Thaimark AMC can link with paging company paging terminal for message
notification AMC will pass the caller phone number, message retrieve password
to mail box owner for new message notification
A-6 ) Mail Box Capacity
Thaimark AMC can keep
500,000 virtual phone number subscriber, each mail box owner can have 10 voice
message , 10 fax message, 3 forwarding number service. If new leaving
message over than 10 message, Thaimark AMC will auto delete the oldest voice or
fax message , each voice message can keep 2 minute long. Each fax message
can keep 5 A4 size fax document
A-7 ) Message Time Stamp
Each voice message and
fax message ,Thaimark AMC will keep time stamp by date , month , year , hour
,minute and second format ; also will record the caller phone number.
When mail box owner call to AMC system for retrieving message AMC will announce
the message time stamp and caller phone ID for mail box owner reference
A-8 ) Programmable virtual phone service type
Thaimark AMC allow fix
line operator changed number owner to record personal own individual message
such as new address announcement by local language and English or to keep by
fax format for new address announcement. AMC system will play or fax owner
individual message after announce the changed number , the individual message
announcement times is depend on system parameter set up
A-9 ) Priority Message
Thaimark AMC allow
caller to specify the message for mail box owner is urgent message. Once AMC
receive this message will page or phone mail box owner ,the times to call mail
box owner and period to call mail box owner is the parameter to set up by fix
line operator system parameter
A-10 ) Retrieve the messages
Thaimark AMC allow mail box
owner to retrieve voice message or fax message from any touch-tone telephone
and fax machine. The fix line operator will route the call to AMC service
system, after verify the password. AMC will tell the mail box owner how many
new message the owner has. If owner want to retrieve message right away.
For voice message , the AMC will announce the message time stamp follow caller
phone number for message owner reference.
For fax message , AMC
will remind the mail box owner the push the start button for begin retrieve fax
mail message. The message will auto delete after message owner retrieve
message to save the system storage capacity
A-11 ) Password Inquiry
If mail box owner forgot
the password ,the owner can call to AMC from his register phone,the AMC will
check mail box owner record , to check mail box owner contact phone is
correct, if verify correct , the AMC will tell owner what is mail box owner
password
A-12 ) Fully integrate to PSTN Network
Thaimark AMC message
service platform is fully integrate with fix line E1 R2 signaling
network or E1 SS7 network , with different AMC trunk ID number, The fix
line operator can route each message service call to suitable AST service
platform , or AST will check the database to re-routing the message service
request to suitable AMC platform to service subscriber.
By data link with high
speed modem ,each AMC will keep other AMC subscriber information for routing
purpose. In this way , the subscriber can call from anywhere of The telecom
service provider to get his own message by suitable routing
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Voice Mail Deposit |
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Fax Mail Deposit |
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Voice Mail Retrieval |
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Fax Mail Retrieval |
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Billing Inquiry |
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Signaling |
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Oracle Relational Database Support |
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Host Connectivity for retrieval billing info |
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GUI Service Creation Tool support |
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Interface with Call Center ACD |
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Reference: PhoneLink 151, 153 Auto Paging Service and
VoiceLink Service |
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Auto Paging Service Voice Message Retrieval & Deposit Fax Message Retrieval & Deposit Billing Inquiry Servic |
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To enhance TOT network service quality, TOT has plan to install big
multi function voice messaging service system nationwide which will take
messages for no answered phone calls. This service is able to increase TOT
first call complete rate and also increase TOT service revenue. |
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Thaimark would like to provide TOT with the most economic and
robust system for winning the project |
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TOT lists 120 million in 1999 to expand current AMC to include
VMS service in Bangkok. If success, will expand VMS service to national wide
in next 3 years. |
Telecommunications
industry is moving to the heart of many businesses during the past two decades,
became a highly intelligent control system. Forwarding phone calls or faxes to
wherever they are needed. Retrieving messages from wherever they are. Getting notifications
whenever the message is created. Retrieve the payment information through phone
calls or Internet to whomever in the system. No matter what the activity,
telecommunications industry that supports it, is now part of
everyday life for people around the world. As an outstanding strategic
partner to the local largest telecommunications companies the Telephone
Organization Thailand( TOT) and providers of network-based enhanced voice
services, Thaimark Solutions Technologies, Inc. (Thaimark) understands
what to do to meet the challenge of today and tomorrow’s intelligent networks.
Thaimark
is a Thailand-based system integration house to provide a flexible,
multi-functional and highly-availability multimedia message management system
in providing network enhance service needs for large subscriber base telephone
operator service company. Being a leader in providing all kinds of integrated
solutions for the telephony services based on intelligent networks. Thaimark
has the mission to develop the business knowledge and technology that enable
telecommunications applications for successful organizations worldwide. In the
early of 1998 Thaimark join with Ring! Telecom Hong Kong to begin to develop
large scale PTT voice mail, fax mail, and Internet unified mail Computer
Telephony application service platform the VocalAccessÔ which can handle
more than 300,000 calls per day. 
see
Picture
The current VocalAccessÔ service system use the Client-Server
computer open architecture which equipped with multi front end processing unit
the Application Processing Units (APU) for interface with Public Switch
Telephone Network( PSTN ) digital trunk. Each APU is equipped with 8 E1/T1
digital trunk link with MFC R2 /R1 signaling or SS7 Common Network Signaling
support. The centralized Oracle Relational Data Base Management Software(
RDBMS) server is supported for handling subscriber service
information and voice message, fax message and unified message management. The
system supports 500,000 mailbox holders, and handles 38,000 calls per hour
during peak periods (averaging over 4000 calls per APU). There are 14
VocalAccessÔ multimedia messaging service platforms are installed nationwide at
Telephone Organization Thailand( TOT ) PTT service network now with total 140
E1 digital trunks with 40 SS7 Common Network Signal links. The
current VocalAccessÔ multimedia messaging service system installed at the TOT
PSTN network which connects to TOT NEC NEAX-61KE exchange with 3 million
subscribers line supports.
The VocalAccessÔ multimedia messaging service system proposed by
Thaimark is a feature-rich, and large capacity message management system for
large subscriber service provider organizations. The system is an
intelligent multi-functional PTT Network Service at the same platform to supply
Telephone Service Providers with the enhanced network services and value added
services. The services include Call Answering Service, Voice Mail
Service, Fax Mail Service, Unified Mail Service, Virtual Telephone Service,
Audiotex Service, Fax-on-Demand Service, Interactive Voice /Fax Response
Service, Message Notification to Pager and Mobile Phone Short Message Gateway
Service, One Number Follow Me Service, Debit and Prepaid Calling Card Service,
and Voice/Fax Broadcasting Service.
The VocalAccessÔ multimedia message service system proposed by Thaimark
provides a highly availability, centralized management, open system
architecture, multi network signaling support, and large capacity system
architecture. The hot swap E1 digital switch service platform is supported for
PSTN digital trunk interface with fully redundancy system architecture with
MFC/R2 signaling or Common Channel Signaling SS7 signaling support. The
hot-swappable CompactPCI computer platform is supported to APU with alarm unit.
The fault-tolerant STRATUS UNIX-based host computer with high capacity mirror
storage is supported for centralized database management computer platform.
Dual fast 100 B-T TCP/IP networking is support for inter network communication
and message file transfer. The most modem digitized voice processing
board with hot-swappable CompactPCI is supported. With Ring! Impact GUI
VocalAccessÔ multimedia message service Telephone Application Development
software platform, the VocalAccessÔ service system delivers the maximum in port flexibility and efficiency. Any
call on any port can access to different call flow applications depending on
different ANI or DID number received from network and database specification.
The VocalAccessÔ multimedia message service system is a Central Office based service which will provide the residence and business customer with the capability to retrieve, store, and send voice, fax messages from his Internet computer or from any touch tone telephone. With VocalAccessÔ service platform, the telephone operator service’s company is able to provide millions of her subscriber a reliable, high capacity, easy operated, universal port support, homogeneous non-blocking access, high availability, open & module computer architecture, and fast responded multimedia messaging service. And with its open architecture design, the telecom service provider easy to integrate into subscriber billing database, subscriber care administration system, and many value-added applications can be easily build up with Ring! Impact GUI service creation tool for future expansion
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1. Call Answering
2. Voice Mail Service
3. Fax Mail Service
4. virtual phone
5. Fax - On - Demand
6. Auto Page Out
7. IVR service
8. GUI service tool
9. Short Msg Notice
10. Fault Tolerance
11. Call Detail Record
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The Intelligent Network(IN) is a highly structured architecture
for the next generation of public telecom networks. Based on distributed
switching and computing environments connected together by advanced signaling
schemes, the IN originally promised public network the capability of
introducing many new value-added service for its customer, e.g. card service,
free-phone service( 1-800 ), premium rate service( 1-900 ) and virtual private
networks. |
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TOT plans to upgrade their PTT network service to IN network
within next few years. NEC win the 1st bid for Service Exchange Point project
with Stratus Host Computer and Stratus I.N. total solutions. |
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Be a distributor for Stratus Computer, Thaimark is looking for to
win the Service Control Points projects which will open in the middle of 2000
and year 2001. |
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Thaimark VocalAccess PIN Card System Operation Service
Review
VocalAccessÒ
PIN Card Service System is a value added service for the Telephone Operator
Service Company which allows caller to make prepaid calls easily and
conveniently, anywhere, by using any touch tone telephone. The customers need
not pay monthly service fee instead they purchase PIN prepaid card. This
is in contrast to conventional systems that use expensive
specially-equipped pay phones requiring magnetic, optical or smart cards, that
store account information, and which have proven to be both capital and
maintenance intensive
More
and more the cellular operator service company tend to rent or lease cellular
to their customers. The customers need not pay monthly service fee instead they
purchase service card from cellular operator service company. The subscriber
only need to do is dialing into our system and enter prepaid card number, the
system will automatically assign a password to the subscriber. The system will
automatically deduct points for each usage. Once the airtime is running out,
the subscriber can no longer use the cellular phone service and need to buy
another PIN SERVICE Card
VocalAccessÒ
PIN Card Service System gives the telephone operator service company an
opportunity to collect revenue in advance of the service provided,
and customers enjoy convenience, flexibility, and ease of use at the same
time. It can be given to corporation customer to control the long
distance expenses incurred by each employee. Furthermore, the
institutions like hospitals and university dormitories can use PIN Card
Service System to ensure that guests always pay their long distance bills
Using the VocalAccess PIN Card
Service System is a simple 4-step process:
1.
The caller dials the Service Access Code from any touch tone phone or
their mobile phone. The system prompts the caller to select language
and individual PIN Card Number which listed on the PIN Card Service
System.
2.
The caller enters the PIN number. The system will verify personal
identification number (PIN), if it’s not correct it will let the caller
re-enter PIN for 2 more times.
3.
The caller enters the destination phone number they wish to call.
The system tells the caller how long they can talk and connects the caller. The
system automatically informs the caller when they have one minute of prepaid
time left.
4.
When finishing for one call, the caller can continue to make another
call without re-enter the pin, if the card balance is enough.
The
VocalAccess PIN Card Service System is a new Value-Added
service for Telephone Operator Service Company to get significant new
market opportunities with no uncollectible, no bad debt exposure.
The Service provides Telephone Operator
Service Company customers a convenience and easy way for call connecting
service
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Interface with PSTN E1-R2 Signaling or E1-SS7 Signaling |
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Answer the calls which pass from 108 digital trunk routing |
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Support Thai and English voice prompts |
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Ask the subscribers pin numbers and detect the result either by
recognizing the voice response or by Keying DTMF from touch tone keypad |
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Pass the SQL package through ODBC (Open Database Connection)
supported by FDDI Network Interface to Digital Alpha Server Host |
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Ask the subscribers the destination phone number which the
subscriber wants to connect either by voice recognition or DTMF detection,
and respond the subscriber how much airtime (minute) left. The airtime is
determined by pre-programming call rate and the account balance status. |
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Call routing to destination number and monitor the calling
status. The system will alert the subscribers while 1 minute of airtime left.
When the subscribers finish the calling, the system will automatically update
the subscribers’ balance data in the host database. |
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tfytyty |
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Auto Attendant |
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Voice Mail |
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Audiotex |
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Fax On Demand |
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Fax Mail |
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A Telephone Voice Messaging System fully integrated with front
desk host computer and digital PABX like N-TEL,NEC. |
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Caller Message Deposit & Hotel Guest Message In-Room/Remote
Retrieval Service |
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Provide Message Alert to remind the room guests |
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Provide exclusive Paging Facility |
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Interface with HIS:Hotel Information System(IBMAS400) |
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Configurable from 4~60 ports per system |
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Auto Billing Reminder System
& On Line Billing Inquiry System |
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Telephone Organization Thailand : 12 ports Auto Voice Billing
Reminder System (60 sites) |
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TOT On Line Billing Inquiry Service System( Link with IBM main
frame Host Computer) |
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TAC (World Phone) : EI Interface 60 ports TAC 811 Billing Inquiry
Service System |
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Phone Link : 12 ports (interface with SUN HOST) |
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Bangkok Post : Post Fax / Post Voice System (40 ports) |
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Reach-Out Fax-On-Demand / Voice Inquiry System (Taiwan 200 ports) |
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Voice of Taipei (40 ports Taiwan) |
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Customs Voice/Fax Information Inquiry |
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Foreign Trade Dept. Information Inquiry |
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Auto Fax Billing Remainder System |
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Auto Fax Interruptable Load System |
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Tele-broker
System |
Host
Interface with SUN, DEC VAX, IBM AS400, STRAUTUS
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Telephone, Fax, and Internet Interface |
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Real-Time Stock Quotation On-Line Inquiry |
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Real-Time Stock Confirmation On-Line Inquiry |
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On-Line Stock Analysis & Stock News Inquiry |
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